Pivot Point Advisory / Practical thinking

When succession goes wrong: examples and practical fixes

Poor succession planning often starts with an assumption nobody has tested. The examples below are hypothetical, but the questions are practical: who has authority, who wants ownership and how will the transition work financially?

Discuss what is holding your transition back
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See clearly. Choose deliberately. Move decisively.

01 /

A successor is named but cannot decide

An owner announces a successor yet continues to approve every meaningful choice. Staff keep returning to the founder, and the successor cannot demonstrate leadership in practice. The title changes while the operating pattern stays the same.

Define which decisions transfer, what support is available and how exceptions are handled. Use the leadership readiness guide to identify evidence of progress.

02 /

A price is agreed before affordability is tested

The parties may settle on a number without examining how it will be paid or what the business must fund afterwards. A transition can stall when the incoming owner, outgoing owner and business depend on incompatible assumptions.

Bring valuation, funding and cash forecasts into the same discussion. Record the assumptions behind each proposed stage rather than treating the headline amount as a completed plan.

03 /

Family agreement is assumed

One family member may expect to lead, another may want an investment interest and another may want an exit. Silence does not establish agreement. Mixing employment, ownership and family expectations can make the discussion harder.

Our family succession guide helps separate these questions. Give people a clear forum to state their objectives before committing to a route.

04 /

The plan has no fallback

A preferred successor may withdraw or the owner's circumstances may change. A plan built around one untested assumption leaves little room to respond. Identify the dependencies and the events that would require a different route.

Use the succession template to record contingencies, owners and review dates. Our succession planning advice can help connect the workstreams.

Use this in your business

From warning sign to next action

Warning signPossible causeUseful next step
Staff bypass the successorAuthority is unclear.Agree a decision-rights handover.
Terms keep changingFunding assumptions differ.Reconcile the financial scenarios.
Family conversations stallObjectives remain unstated.Separate ownership and employment questions.
Actions have no ownerThe plan is only an intention.Assign decisions, owners and review dates.
One setback stops everythingNo fallback has been considered.Identify alternate routes and triggers.

A practical example

Repair the assumption before accelerating

A founder may interpret a successor's hesitation as lack of commitment when the successor is actually unclear about authority and funding. Pushing for an earlier transfer date will not resolve either question. A more useful first step is to name and test the assumptions holding the decision back.

Your next move

Discuss what is holding your transition back

Bring the part of the transition that keeps returning to the same unresolved discussion. We can help identify the decision that needs to be made next.

Discuss what is holding your transition back