A leader standing at the threshold between monumental concrete walls

About Pivot Point

Clarity at the moment
that matters
most.

We work alongside business owners and leaders when the next decision carries real consequence.

Why we exist

The best businesses are built on turning points.

Every business reaches a point where standing still is no longer an option. A new opportunity appears. A key leader exits. Succession becomes real. Technology changes the market. A strategy that once worked no longer does.

These moments define a business. We help leaders identify the decision that matters most and navigate it with confidence.

distance creates clarity.

Our advisory standard

Calm enough to see clearly.
Confident enough to move.

01 / Independent perspective

See the whole field.

Distance from day-to-day pressure creates room to surface the real issue—not only the visible symptom.

02 / Commercial judgement

Make consequence explicit.

We weigh the options through a practical commercial lens: value, risk, people, timing and capacity.

03 / Practical direction

Turn choice into movement.

Advice matters only when people can act on it. We translate decisions into aligned, workable next moves.

A dark architectural decision field converging on a point of light

The decision in motion

from uncertainty,
direction.

How we work

A disciplined path
through uncertainty.

OPEN

Understand the context.

Listen carefully, test assumptions and define the true decision—not the convenient one.

ALIGN

Clarify the choices.

Make the alternatives, consequences and trade-offs visible to the people who need to decide.

MOVE

Commit to the next move.

Build ownership, translate intent into action and maintain momentum beyond the decision.

The team

Experience for decisions
with real consequence.

Different disciplines, one shared standard: ask the difficult question early, make consequence visible and help people move with confidence.

Ben Gilmour, Director at Pivot Point Advisory
Business / Succession & Family
01 / Director

Ben Gilmour

Most owners can describe the business they have. Far fewer can describe the one they’re building toward.

Ben starts with the destination. What should this business become? What should it be worth? And what should that ultimately create for the people who own it?

Until those questions have real answers, strategy is guesswork.

He came to Hawke’s Bay by way of big four practices and some of New Zealand’s largest entities, and he now leads the firm. His clients are commercial businesses of scale across a wide range of industries, and much of his best work has been alongside them through sustained periods of growth — the years when a business outgrows the way it has always been run.

A good deal of that work sits with private and family-owned companies, where the ownership question and the business question can’t be pulled apart. A decision about the operation is always also a decision about the people who own it. He works on both the strategy and the technology that will carry it forward.

He works on the moves that change a business’s trajectory: acquisitions, restructures, capital, and the succession conversations most families postpone until they’re urgent. He also works with boards and trustees, where his view is that a Chartered Accountant in the room should hold the line on compliance and risk while still pressing the question of where value is actually being created.

Ben asks difficult questions early, works well in complex situations, and is more interested in the analysis that changes a decision than the report that documents one.

His view is that no two businesses arrive at the same pivot point for the same reasons. So he asks first and advises second.

Focus Strategy and destination • Mergers and acquisitions • Commercial and corporate advisory • Governance and boards • Business transformation • Succession

Credentials Bachelor of Commerce (Accounting and Business Management), Lincoln University. Diploma in Commerce, Lincoln University. Chartered Accountant, CA ANZ. Fellow Certified Practising Accountant, CPA Australia.

On the Pivot Map Business. Succession & Family.

Ashleigh Gilmour, Director at Pivot Point Advisory
Governance & Leadership / Wealth & Life
02 / Director

Ashleigh Gilmour

Most ownership structures were built for a business that no longer exists.

They sit quietly in the background, and then one day they decide what’s possible. What can be sold. What can be passed on. What it costs to change direction.

Ashleigh’s work is making sure the structure serves the destination rather than constraining it.

She advises on the tax and structural consequences of the decisions owners are already contemplating — developing land, restructuring, buying, selling, moving to or from New Zealand. Her clients range from Hawke’s Bay families to corporates and high net worth individuals with interests offshore. She represents them through Inland Revenue audits, reviews and voluntary disclosures, and other professional advisers bring her in to review their own complex positions.

She also works in governance, holding various governance positions including being a director of Progressive Meats and trustee of Eastern & Central Community Trust. That matters to how she advises boards: she has sat in the chair, carried the liability, and had to make the call.

Her reputation is for challenging clients rather than accommodating them. That is the point of an independent adviser.

Focus Tax and structure • Trusts, estates and intergenerational planning • Governance and board effectiveness • Land and property transactions • Succession • Due diligence

Credentials Bachelor of Business Studies (Accounting), Massey University. Diploma of Taxation, EY. Chartered Accountant, CA ANZ. Chartered Member, Institute of Directors New Zealand.

On the Pivot Map Governance & Leadership. Wealth & Life.

Mark Knofflock, Director at Pivot Point Advisory
Ownership / Business
03 / Director

Mark Knofflock

Every ownership decision eventually meets a number.

Sell or hold. Buy in or buy out. Bring management into equity. Hand it to the next generation or realise the value. All of it rests on a valuation someone has to be willing to defend — and most owners are working from a figure they’ve never tested.

Mark provides that independently.

He works on the transactions that change who owns a business: acquisitions and sales, shareholder entry and exit, and the restructuring that usually has to happen first. He runs the due diligence that determines whether a deal survives contact with the facts, on both sides of the table.

The advantage of getting the number right early is simple. Owners find out what the business is actually worth before they commit to a plan that assumes otherwise — and they discover what closes the gap while there’s still time to act on it.

Mark also advises on cashflow, forecasting and obtaining finance, because a decision that can’t be funded isn’t a decision.

Focus Business valuation • Buying and selling businesses • Due diligence • Shareholder entry and exit • Capital and finance • Succession

Credentials Bachelor of Business Studies, Massey University. Graduate Diploma (Professional Accounting), Massey University. Chartered Accountant, CA ANZ.

On the Pivot Map Ownership. Business.

Brendon Pongia, Director at Pivot Point Advisory
The conversation before the map
04 / Director

Brendon Pongia

Every Pivot Map begins as a conversation someone was willing to have.

Getting to that conversation isn’t a marketing problem. It’s a trust problem. Owners don’t open up about succession, family or what they actually want because a firm sent them a brochure.

Brendon has spent a career solving that problem in one form or another.

Seventeen years in the National League, including five with the Hawke’s Bay Hawks, four of them as captain. A decade of live television, most of it co-hosting Good Morning. Then Head of Engagement at Cure Kids, where relationships turned into millions of dollars for child health medical research — which is the same discipline as this one, applied to a different end.

What connects all of it is an ability to get people talking candidly, quickly, and to keep the relationship long after the transaction.

He opens the doors, holds the relationships, and hosts the rooms where owners first start saying what’s really going on.

Focus Relationships and referral networks • Client and community engagement • Events, facilitation and MC • Philanthropy and sponsorship

On the Pivot Map The conversation before the map.

A defining moment

Bring us the decision
that will not wait.

We will help you see what matters and decide what comes next.

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